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Frequently Asked Questions
Are you a professional filter manufacturer?
Yes, we have been a dedicated factory since 1995, possessing 30 years of extensive experience in professional filter production.
Do you provide OEM and branding services?
Absolutely. We accept OEM services including brand customization, part number synchronization, and specific size or structural designs tailored to your working conditions.
What are your quality standards and certifications?
Our quality is backed by international standards including IATF16949:2016, ISO 14001:2015, ISO 45001:2018, and ISO9001:2000. Every production step undergoes a strict quality inspection mechanism.
What is your delivery and payment policy?
We offer flexible delivery terms including EXW, FOB, CFR, CIF, DDP, and more. Payments can be made via L/C, T/T, D/P, Western Union, and PayPal.
How do you handle product quality concerns?
If a quality issue arises, our inspection department will evaluate samples or photos provided. For confirmed major quality issues, we arrange returns and cover losses, including potential engine damage costs.
Which global markets do you export to?
We currently export to over 90 countries worldwide, including the United States, Australia, Germany, Brazil, Russia, Turkey, Dubai, and India.
Tolev Auto
